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Product Description
Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty By Rick Barrera (PB)
Product details
- Publisher : Penguin Books India (June 30 2006)
- Language: : English
- Paperback : 240 pages
- ISBN-10 : 014306214X
- ISBN-13 : 978-0143062141
- Item Weight : 281 g
- Dimensions : 20 x 14 x 4 cm
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